Welcome to Elite Kit Co Store! These Terms and Conditions govern your use of our website sportkithub.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. About Us

Elite Kit Co Store is a premium retailer of sports gear and retro collections, catering to athletes and sports enthusiasts worldwide. Our company is registered at 48 Blakey Rd, Salisbury, GB SP8D 3DC.

2. Our Customers

Our products are designed for:

  • Sports enthusiasts and athletes of all levels
  • Collectors of retro sports memorabilia
  • Individuals seeking quality sports equipment and apparel
  • Parents shopping for babywear and children’s sports gear

3. Website Use

3.1 User Responsibilities

  • You must be at least 18 years old or have parental consent to make purchases
  • You agree to provide accurate and complete information when creating an account or making purchases
  • You are responsible for maintaining the confidentiality of your account credentials
  • You agree not to use our site for any unlawful purpose

3.2 Intellectual Property

All content on our website, including text, graphics, logos, and product designs, is the property of Elite Kit Co Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

4. Products and Services

4.1 Product Range

We offer:

  • Retro sports collections and memorabilia
  • Sports equipment and accessories
  • Adult and baby sportswear
  • Training wear and cold weather essentials
  • Sports-related books and stationery
  • Special collections and limited edition items

4.2 Product Descriptions

We strive for accuracy in product descriptions, images, and pricing. However, minor variations may occur. If you receive a product significantly different from its description, please contact us immediately.

4.3 Non-Returnable Items

For health and hygiene reasons, the following cannot be returned unless faulty:

  • All Adult collection items (sportswear and accessories)
  • Babywear items
  • Personalized or custom-made items
  • Opened Books & Stationery

5. Ordering and Payment

5.1 Order Process

When you place an order:

  • You will receive an order confirmation email
  • We process orders within 1-2 business days (excluding weekends/holidays)
  • We reserve the right to refuse or cancel orders for any reason, including suspected fraud

5.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment details on our servers.

5.3 Pricing and Taxes

All prices are in GBP (£). You are responsible for any customs duties, taxes, or fees imposed by your country.

6. Shipping and Delivery

6.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
  • Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch

Note: We ship worldwide except to some Asian countries and remote regions. Delivery times are estimates and may vary.

6.2 Delivery Issues

If your order is delayed or lost in transit, please contact us at [email protected]. We will assist you in tracking your package or filing claims with carriers when appropriate.

7. Returns and Refunds

7.1 Return Policy

You may return most items within 15 days of receipt if:

  • The item is unused and in original condition with tags attached
  • Original packaging is intact
  • You provide proof of purchase

7.2 Return Process

  1. Email [email protected] within 15 days of receiving your order
  2. Wait for our return approval and instructions (within 2 business days)
  3. Package the item securely in its original packaging
  4. Ship to our warehouse using a trackable method

7.3 Refunds

Refunds are processed within 5-7 business days after we receive your return. The refund will be issued to your original payment method. Depending on your financial institution, it may take additional time to appear on your statement.

7.4 Exchanges

To exchange an item, follow the return process and clearly state your desired replacement item. For faster service, you may place a new order while your return is being processed.

8. Damaged or Defective Items

If you receive a damaged or defective item, contact us immediately at [email protected] with photos of the damage and your order number. We will arrange a replacement or refund at no additional cost.

9. Liability Limitations

Elite Kit Co Store shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays in delivery beyond our reasonable control (e.g., natural disasters, customs delays)
  • Any misuse or improper care of our products

Our total liability for any claim related to your use of our site or products shall not exceed the purchase price of the item in question.

10. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

11. Changes to These Terms

We may update these Terms periodically. Your continued use of our site after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

For questions about these Terms or any other inquiries:

Email: [email protected]
Address: 48 Blakey Rd, Salisbury, GB SP8D 3DC
Hours: Monday-Friday, 9AM-5PM GMT

Thank you for choosing Elite Kit Co Store for your sports gear and retro collections!