Privacy Policy

At Elite Kit Co Store (“we”, “us”, or “our”), operating at sportkithub.com, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Identification Information: Name, email address, shipping/billing address, phone number, payment information (processed securely via PCI-DSS compliant systems)
• Transaction Data: Purchase history, order details, payment method (without storing full card details)
• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on site, navigation patterns
• Marketing Preferences: Communication choices regarding promotions and newsletters

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders for our premium sports gear and retro collections
• Provide customer support and respond to inquiries
• Improve our website, products, and services for our global community of athletes and sports enthusiasts
• Send order confirmations, shipping notifications, and service-related communications
• With consent, send marketing communications about new products, special offers (like our “20% Off Selected Retro” promotions), or other updates
• Prevent fraud and enhance security using military-grade encryption
• Comply with legal obligations and enforce our policies

3. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Payment processors (Visa, MasterCard, PayPal), shipping carriers, IT service providers – all bound by confidentiality agreements
• Business Transfers: In case of merger, acquisition, or asset sale
• Legal Requirements: When required by law or to protect our rights

We never sell your personal data to third parties for marketing purposes.

4. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws and implement appropriate safeguards.

5. Data Security

We implement robust security measures including:

• 256-bit SSL encryption (same as major banks) for all transactions
• PCI-DSS compliance for payment processing
• Regular security audits and vulnerability testing
• Limited access to personal data on a need-to-know basis

While we employ these measures, no internet transmission is 100% secure. We encourage customers to use strong passwords and protect their login information.

6. Data Retention

We retain personal data only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations (e.g., tax, accounting requirements)
• Resolve disputes and enforce agreements

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Restrict or object to processing of your data
• Receive your data in a portable format
• Withdraw consent for marketing communications
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at [email protected].

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and shopping cart items
• Analyze site traffic and improve performance
• Deliver targeted advertisements (with consent)

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

9. Children’s Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent. Our “Babywear” and “Back To School” collections are intended for purchase by adults.

10. Changes to This Policy

We may update this policy periodically. Continued use of our services constitutes acceptance of the updated policy.